What we do with your data

What we collect

Only what you choose to type. The contact and free-audit form asks for your name, email address, website URL, business type, market or country, and a message. The quote form on the pricing page asks for your name, email address, business name and business type, and optionally your website, the services you are interested in and a message. The checklist form asks for your name, email address and optionally your business name. There is no account to create and nothing else is collected from you directly.

Where it goes

Form submissions are processed by Web3Forms (opens in a new tab), a third-party service that receives the submission and forwards it to our email inbox. They act as a processor on our behalf. Your message also sits in our email provider’s servers, as any email does. We do not pass it to anyone else, we do not sell it, and we do not add you to a mailing list unless you asked for the checklist.

Analytics and cookies

This site uses Google Analytics 4 to count visits and see which pages get read. GA4 anonymises IP addresses by default, so we cannot identify you from it. We do not run advertising pixels, remarketing tags, session recording, or any cookie beyond what GA4 sets. Nothing on this site tries to work out who you are.

How long we keep it

Enquiries stay in our inbox for as long as they are useful — usually while we are in contact and for a couple of years afterwards, in case you come back. Analytics data expires on Google’s own schedule, set to the shortest option available.

Your rights

If you are in the UK or EU, GDPR gives you the right to see the data we hold about you, correct it, have it deleted, take it elsewhere, or object to our holding it at all. We apply the same rights to everyone, wherever you are, because maintaining two standards would be more work than doing it properly once.

To use any of them, email [email protected] and say what you want done. No form, no verification hoops beyond confirming it is your address. We will action it within 30 days, usually the same week.

Our legal basis for handling enquiry data is legitimate interest — you contacted us about work, so we reply and keep the thread. For the checklist it is consent, which you can withdraw by replying to any email.

Changes

If this policy changes, the date at the top changes with it. If a change is significant and we have your email because of an active enquiry, we will tell you.

Questions

Ask me: [email protected], or through the contact page. The terms and conditions cover how the work itself is engaged.

Neohorizon Digital, Kathmandu, Nepal.